Toll free line: 0800720882 | Head office number; 0721333320 info@bwasco.co.ke
BWASCO • Service Coverage

Area Served &
People Served

Information about BWASCO's geographical service area, communities served, customer coverage and the people who benefit from our water and sanitation services.

Our Service Area

Serving Communities Through Reliable Water Services

BWASCO provides water and related services within its officially designated area of operation. This page provides a clear overview of the geographical areas covered and the population benefiting from the Company's services.

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4 Service Areas (Regions)
◉
414,622 People Served
♙
13911 Active Connections
%
90% Service Coverage
Geographical Coverage

Where We Serve

Our services extend across the officially designated BWASCO service area.

Our Service Locations

The following locations form part of BWASCO's designated service area:

  • 01
    County Bungoma
  • 02
    Sub-County Bumula, Kabuchai, Kanduyi, Kimilili, Mt. Elgon, Sirisia, Tongaren, Webuye East, Webuye West
  • 03
    Town / Urban Centre Bungoma Town, Webuye, Kimilili, Chwele
  • 04
    Additional Service Areas Kamukuywa, Mayanja

Our Area of Operation

BWASCO's area of operation is defined by its official mandate and regulatory framework. Within this area, the Company works to provide safe, reliable and sustainable water and sanitation services.

Service availability may vary by location depending on infrastructure, network coverage, water resources and ongoing development projects.

For the most accurate and current information about a particular location, customers are encouraged to contact BWASCO directly.

Coverage Information

Service Coverage & Area Map

A visual representation of BWASCO's geographical service area and service coverage.

Coverage Indicators

BWASCO statistics.

Water Production 70%
Billing Efficiency 70%
Customer Coverage 80%
Non-Revenue Water %
Revenue Collection %
Sanitation Coverage 70%
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BWASCO Service Area Map

Information update:

We will update you once information updates are available

People We Serve

Our Customers & Communities

BWASCO's services support households, businesses, institutions and other users within its service area.

414,622

People Served

Estimated population benefiting from BWASCO's water and sanitation services.

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Domestic Connections

Residential customers connected to the water supply network.

.........

Institutional & Commercial

Institutions, businesses and other non-domestic customers served by BWASCO.

Official Information

Supporting Documents

Where available, supporting documents can be provided to help the public understand BWASCO's service area and coverage.

Need More Information?

For enquiries regarding BWASCO's service area, connections, water supply or customer services, please contact BWASCO through the official customer service channels.