Toll free line: 0800720882 | Head office number; 0721333320
info@bwasco.co.ke
Reliable wastewater management that supports public health, environmental protection and sustainable sanitation within the BWASCO service area.
Effective sewerage services are essential for collecting, treating and safely managing wastewater generated by homes, businesses and institutions.
BWASCO operates and maintains sewerage systems that collect, treat and safely dispose of wastewater.
These services form an important part of the company's sanitation mandate, helping protect public health, reduce environmental pollution and support safe sanitation practices.
Proper wastewater collection and treatment helps safeguard communities, water resources and the surrounding environment.
BWASCO's sewerage and sanitation operations support wastewater management throughout areas served by the sewerage network.
Operation and maintenance of sewerage infrastructure used to collect and convey wastewater.
Wastewater is managed through treatment systems before safe disposal in accordance with applicable requirements.
Maintenance activities help keep sewerage infrastructure functional and support continuity of service.
Customers can report sewer blockages and related infrastructure problems for follow-up.
Sewerage connections support properties located within areas served by the sewer network, subject to applicable requirements.
Proper wastewater management contributes to protection of public health and the environment.
A functional sewerage system depends on coordinated collection, conveyance, treatment and safe management of wastewater.
Wastewater from connected properties enters the sewerage system.
Sewer infrastructure conveys wastewater towards the relevant treatment facilities.
Wastewater undergoes treatment through the appropriate wastewater management systems.
Treated wastewater is managed and disposed of in accordance with applicable requirements.
Proper wastewater collection and treatment helps protect communities and reduce environmental pollution.
Effective sewerage services contribute to healthier communities and a cleaner environment by ensuring that wastewater is collected and managed appropriately.
Customers have an important role in keeping sewerage infrastructure functional and preventing avoidable blockages and damage.
Report sewer blockages promptly to BWASCO so that the matter can be recorded and followed up by the responsible team.
BWASCO's published Service Charter provides a service-resolution target for sewer blockage complaints.
Report sewer blockages, damaged infrastructure or other sewerage service concerns through BWASCO's customer service channels.